This document contains the guidelines of the Quality Policy about strategies for the management and development of the entire organization of LINBRAZE Srl. The satisfaction of the expectations of customers, shareholders, employees and more generally all the actors in the organization involved in business processes, it is the principle that guides the definition of the goals that the organization wants to achieve and how the use of resources to achieve them.


The objectives, explicitly defined, are:
- fulfillment of the requirements (required by the customer and necessary to meet the requirements of the services), including applicable regulatory requirements
- continually improve the effectiveness of the management system;
- reduce costs, in terms of elimination of non-compliance with those induced internal and external suppliers;
- individual responsibility;
In the face of these objectives the company has identified and defined the commitments to achieve in terms of tools, methods, resources, and anything else necessary to ensure the achievement of objectives.
The strategies that the organization adopts for continuous improvement are based on this business plan and its annual update.
The organization spend particular attention to the evaluation and to the control of the assets related to:
- the creation of awareness to the importance that the activity of each has on the quality of services offered to the customer;
- the motivation and involvement of the actors in the definition and updating of the process;
- attention and listening to the customer outside and inside;
- the criterion of personal responsibility in the actions and attention to the improvement;
- the assurance of the adequacy of resources for the development of each process and the achievement of objectives;
- internal inspection for the identification of non-compliance and the identification of corrective actions;
- the periodic review of the Quality Management System (QMS) for the identification of preventive actions;
- information and communication as a tool for continuous improvement;
- Quality education and culture as a method of relationship and work;
- the assessment and recognition as instruments of corporate and personal growth;
- compliance with all applicable laws and regulations apply;
- excellence as an instrument of competition and improvement;